John Chapman tuning a grand piano in a concert hall

Est. 1979 · Staffordshire

Private & concert piano tuning in the Midlands, trusted since 1979.

Two generations of the Chapman family. George founded the business after years building pipe organs; his son John, Steinway-trained to concert standard, is the in-house tuner for Birmingham's biggest venues, as well as home tunings across Staffordshire and the Midlands.

A Family Trade, Passed Down

From pipe organs to pianos — a craft passed from father to son.

George Chapman founded the business in 1979, drawing on his years at Leonard Reeves Organ Builders Ltd. By 1984 he had left organ building to devote himself entirely to pianos and a growing round of private customers across the Midlands.

His son John joined in 1993 after graduating from Newark & Sherwood College with a Diploma in Piano Tuning, Maintenance & Repair. When George passed away in 1998, John took over — and has since built the business into one of the Midlands' most trusted names, winning the Birmingham Symphony Hall contract in 2001 and becoming Steinway & Sons trained to concert standard.

Close-up of grand piano felt hammers and copper-wound bass strings

Why Pianos Need Tuning

A piano is a living instrument. It breathes with the seasons.

A piano is made of thousands of parts — wood, felt, steel and copper — all of which respond to their environment. As humidity rises and falls through the seasons, the soundboard swells and shrinks, the strings shift, and the carefully balanced tension of the instrument drifts. Even a piano that is never played will gradually go out of tune.

The industry standard for a well-cared-for piano is two to three tunings a year. Keeping to that rhythm does more than keep the piano sounding right — it preserves the instrument's tuning stability over time, prevents the strings from settling too far, and catches small mechanical issues before they become costly repairs.

Leaving a piano untuned for years is the most common — and most avoidable — cause of damage. A piano that has drifted far from pitch needs a 'pitch raise' before it can be properly tuned, which takes longer, costs more, and puts older strings at greater risk of breaking.

Pricing & Plans

Straightforward pricing. No surprises.

Every visit is carried out by John Chapman — Steinway-trained, with over thirty years' experience. The same standard whether your piano sits in a front room or on the Symphony Hall stage.

Single Tuning

from £70

One-off visit

A thorough, single tuning visit for your piano, carried out Monday to Friday. Every tuning includes a full pitch assessment, the tuning itself, and a brief health check of the instrument — regulation, dampers and pedals — so you know if anything else needs attention before it becomes a problem.

For pianos tuned regularly, or one-off occasions.

Most Popular

Annual Tuning Plan

from £200/year

3 visits per year

Three scheduled visits across the year. The industry-standard cadence for a well-loved piano is two to three tunings annually — pianos drift with seasonal humidity and temperature changes, and keeping on top of it preserves the tuning stability of the instrument far better than an annual 'reset.' This is the way most pianos should be looked after.

For families, schools and churches with a piano in regular use.

Repairs & Restoration

Free inspection

Quote after assessment

If your piano needs more than a tuning — a sticky key, a broken string, worn hammers, or a full restoration — the first step is a free inspection during a tuning visit. You'll receive an honest, itemised quote before any further work begins. No surprise invoices.

For pianos that haven't been touched in years.

What's Included

Every visit, the same standard.

Full pitch assessment

The piano is checked against concert pitch (A440) and the overall stability of the tuning is assessed before any work begins.

The tuning

Every string is tuned by ear and by lever — the way it has always been done, and the way it should be done.

Health check

Regulation, dampers, pedals and action are inspected. You will be told honestly if anything needs attention.

Clear advice

If your piano needs repair or restoration, you receive an itemised quote before any further work is carried out. No pressure, no surprises.

By Appointment

The in-house tuner for the Midlands' greatest stages.

Birmingham Symphony Hall

Birmingham Symphony Hall

In-house piano tuner

Since 2001

Birmingham Town Hall

Birmingham Town Hall

In-house piano tuner

Since 2007

The NIA (Utilita Arena)

The NIA (Utilita Arena)

Contract tuner

Since 2001

The NEC (National Exhibition Centre)

The NEC (National Exhibition Centre)

Contract tuner

Since 2001

CBSO (City of Birmingham Symphony Orchestra)

CBSO (City of Birmingham Symphony Orchestra)

Tuner for the orchestra

Since 2001

King Edward's School Birmingham

King Edward's School Birmingham

Tuner for the performing arts centre

Since Present

Reviews

Trusted by families across the Midlands.

“Reliable, professional service with a smile.”

Kevin Morgan

Google Review

“Good bloke”

colin palmer

Google Review

“I have been getting my piano tuned by GEV Chapman & Son for several years now, and I can't praise them enough for their workmanship. The piano tuner is always on time and if I notice a problem in the run up to the tuning it is always fixed no matter how long it takes them.”

harry farmer

Google Review

“Jonathan has tuned our piano for years, before that, his Father, George, did it. Both very competent and a pleasure to deal with over the past 32 years.”

Tim Handley

Google Review

“We have been delighted with the service we have received here. Mr. John Chapman has expertly tuned our piano over a number of years and his manner has always been friendly and professional.”

JOHN EASTGATE

Google Review

“Chapman (father and son) have been tuning our piano since about 1985! They have always been lovely to work with, professional, courteous, prompt and reliable and most importantly the piano always sounds wonderful once they have finished. I wouldn't go anywhere else to get our piano tuned. Highly recommend.”

Naomi Lee

Google Review

“John has been visiting us for many years now, replacing his father who first tuned our piano over thirty years ago. He has looked after the same piano in all that time and always manages to restore it to concert pitch whatever the state of tuning he finds. He is always on time and is very professional, managing to complete the tuning efficiently and yet finding time for catch up conversation. It is a pleasure to have him visit and to watch a skilled technician at work. We recommend him without hesitation.”

Michael Elks

Google Review

“GEV Chapman & Son have been tuning my pre-1960s family pianos for about 15 years. His knowledge, interest & care for the pianos I have had (old & not expensive pianos) is excellent and as a result they have always played beautifully. The service is very professional in terms of administration of appointments etc and he is always reliable & on time. A first class service at a very reasonable cost.”

carol Kane

Google Review

“Reliable, professional service with a smile.”

Kevin Morgan

Google Review

“Good bloke”

colin palmer

Google Review

“I have been getting my piano tuned by GEV Chapman & Son for several years now, and I can't praise them enough for their workmanship. The piano tuner is always on time and if I notice a problem in the run up to the tuning it is always fixed no matter how long it takes them.”

harry farmer

Google Review

“Jonathan has tuned our piano for years, before that, his Father, George, did it. Both very competent and a pleasure to deal with over the past 32 years.”

Tim Handley

Google Review

“We have been delighted with the service we have received here. Mr. John Chapman has expertly tuned our piano over a number of years and his manner has always been friendly and professional.”

JOHN EASTGATE

Google Review

“Chapman (father and son) have been tuning our piano since about 1985! They have always been lovely to work with, professional, courteous, prompt and reliable and most importantly the piano always sounds wonderful once they have finished. I wouldn't go anywhere else to get our piano tuned. Highly recommend.”

Naomi Lee

Google Review

“John has been visiting us for many years now, replacing his father who first tuned our piano over thirty years ago. He has looked after the same piano in all that time and always manages to restore it to concert pitch whatever the state of tuning he finds. He is always on time and is very professional, managing to complete the tuning efficiently and yet finding time for catch up conversation. It is a pleasure to have him visit and to watch a skilled technician at work. We recommend him without hesitation.”

Michael Elks

Google Review

“GEV Chapman & Son have been tuning my pre-1960s family pianos for about 15 years. His knowledge, interest & care for the pianos I have had (old & not expensive pianos) is excellent and as a result they have always played beautifully. The service is very professional in terms of administration of appointments etc and he is always reliable & on time. A first class service at a very reasonable cost.”

carol Kane

Google Review

Frequently Asked Questions

The questions we hear most often.

Ready to have your piano sounding right?

Book a single tuning or set up an annual plan. Available Monday to Friday across Birmingham, Staffordshire and Stoke-on-Trent.